Frequently Asked Questions

Here are some common questions regarding our products and ordering. Can’t find the answer here?
Please contact us and submit your question.

How many cookies in a 4.5 oz bag?

18 bite sized cookies (signature & specialty flavors) or 8 large cookies (premium flavors)

How long do the cookies last?

  • 4-6 weeks unopened 
  • We do not use preservatives, so for optimum quality, consumption within 2 weeks after opening is highly recommended 
  • Store in a cool, dry environment

Are you in any stores?

Our cookies are not currently sold in any stores. What makes us special is our cookies are made to order and not sitting on a shelf. You can special order by following the ordering instructions. There is a lead time of 3-6 weeks depending on the season and destination.

Shipping

  • Shipping is available only within the United States, using USPS flat rate box, unless specified to be paid by customer. 
  • Local pick up available on Maui.

Why the 3-6 week lead time?

  • We are currently working our regular jobs 
  • Small island bakery producing small batches
  • All cookies are hand scooped and baked fresh
  • 3 weeks for Local orders and up to 6 weeks for outer island and
    US Mainland

Why You Should Pre-Order?

  • We don’t stock up on cookies since all cookies are made to order

Payment Option

  • Invoices will be emailed through Square and online payment required before delivery

Do you offer jars for packaging?

And that makes it look like birch trees, isn't that sneaky? Heh. Ha. It's gorgeous. Little squirrels 'n' rabbits, and if this was in Florida or Georgia somewhere down there, might be an alligator or two hid back here. This is the hardest part of this method. If you can do this, you can do anything.

How do you pack the order zero-waste?

The secret to doing anything is believing that you can do it. Anything that you believe you can do strong enough, you can do. Anything. As long as you believe. Here's your bravery test! Just lightly blend it, one hair and some air.

What are the delivery times?

We tell people sometimes: we're like drug dealers, come into town and get everybody absolutely addicted to painting. It doesn't take much to get you addicted. From all of us here I'd like to wish you happy painting...and God bless my friend. We want happy paintings. Happy paintings. If you want sad things, watch the news. Oooh, if you have never been to Alaska, go there while it is still wild. My favorite uncle asked me if I wanted to go there, Uncle Sam.

Is there a delivery fee?

Maybe in our world there lives a happy little tree over there. Let's just blend this little rascal here, ha! Happy as we can be. Oh, you'd be in Agony City by now. People look at me like I'm a little strange, when I go around talking to squirrels and rabbits and stuff. That's ok. Thaaaat's just ok.

Can I track my order?

In painting, you have unlimited power. You have the ability to move mountains. You can bend rivers. But when I get home, the only thing I have power over, is the garbage. Let's just blend this little rascal here, ha! Happy as we can be. Clouds are very, very free.

What is your return policy?

Maybe in our world there lives a happy little tree over there. Let's just blend this little rascal here, ha! Happy as we can be. Oh, you'd be in Agony City by now. People look at me like I'm a little strange, when I go around talking to squirrels and rabbits and stuff. That's ok. Thaaaat's just ok.

How do you pack your orders?

Clouds are very, very free. Here's your bravery test! Talk to the tree, make friends with it. Be sure to use odorless paint-thinner. If it's not odorless, you'll find yourself working alone very, very quick.